Services

Overview

DeLaPhone provides state of the art value-added telephony services for small, medium and enterprise businesses. With a network that is integrated with all mobile network operators, we deliver prestige and innovative value-added services and solutions that gather and disseminate information exchanged in your everyday interaction with customers and potential customers alike. The information gathered is presented in reports that can be analyzed and used to inform management decisions that could improve products and services for your organization

Customer Experience Solutions

Manage and improve business relationships with customers, assist customer acquisition and retention strategies in order to drive overall sales growth for your business.

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Cloud Telephony Services

Take advantage of our cloud PBX solution and move your business communications to a new level today! Improve your customer and employee experience and increase efficiency with a cloud solution for your telephony needs.

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Mobile Services

Our USSD technology empowers enterprises to deliver new mobile services to enhance customer engagements and improve service delivery, regardless of device or connection.

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Outsourced Call Centre Services

We provide tailored solutions for clients. Our inbound services allow our clients to provide customer service support as well as generate leads for their sales team. The outbound services are a full-on telesales team. This also allows for customer satisfaction surveys, market research projects etc.

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Virtual Server Hosting

As the only customer on a managed dedicated virtual server hosting platform, you have the full system resources directly at your disposal. Our flexible server configurations make it easy for you to choose what’s best for your hosted application or website. Our state-of-the-art data center level DDOS protection and IP-based firewall keep your server safe and performing optimally.

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Remote Work Solutions

In the face of a rapidly evolving global health crisis, downtime isn’t an option. You need to ensure business continuity by providing your staff with the tools they need to work remotely. Delaphone provides affordable turnkey solutions that include:

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Discover how we can help your business grow - Request a call today